Service Innovation (3/10)

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Service innovation revolutionizes customer experiences through novel approaches. Ola Cabs disrupted traditional taxi services, providing convenient and reliable ride-hailing through its user-friendly app. Similarly, Swiggy’s food delivery app brought restaurant meals to customers’ doorsteps, reshaping the food delivery landscape and catering to modern urban lifestyles.

Written by RT team

The RT team is a diverse group of writers, analysts, and innovation enthusiasts united by a shared passion for the world of invention. With a collective experience spanning several years in technology, science, journalism, and innovation studies, they dedicate their skills to uncovering, understanding, and showcasing the most exciting advancements and trends in the industry.