RT team
India’s Global Capability Centers (GCC) are on track to reshape the global innovation arena, with their market value expected to soar to USD 100 billion by 2030. This projection comes from a recent Inductus report, which also forecasts that the sector will employ more than 2.5 million professionals by the end of the decade. Currently, India boasts over 1,700 GCCs.
These centers are significant contributors to the economy, currently generating about USD 64.6 billion annually and providing jobs for 1.9 million people across various functions. The report underscores the critical role of Indian GCCs in global business, noting that 70% of mid-sized companies consider their Indian operations essential for pushing innovation forward. Additionally, 90% of India’s GCCs have evolved into multi-functional hubs that encompass technology, operations, and product engineering.
Engineering, Research, and Development (ER&D) oriented GCCs are expanding at a pace 1.3 times faster than the overall sector, moving towards more sophisticated and high-value functions. Alouk Kumar, CEO of Inductus, remarked on the findings, stating, “India’s GCC ecosystem has blossomed into a vital center for innovation and digital transformation, providing significant opportunities for corporate growth and efficiency.”
The future looks promising as the report anticipates that by 2026, over 70% of India’s GCCs will integrate advanced AI technologies, such as machine learning and AI-powered customer service. Moreover, 80% of the GCCs surveyed intend to enhance their cybersecurity measures and AI-based threat detection within the next five years.
India’s GCCs also offer a competitive advantage in operational efficiency, with costs up to 40% lower than those in Eastern Europe and 30% less than those in Latin America, allowing them to produce superior quality work and drive innovation while keeping expenses down.
