RT team
SAP Labs India is at the forefront of pioneering custom artificial intelligence (AI) and multi-agent AI systems, which are set to revolutionize customer business operations, according to Managing Director Sindhu Gangadharan. As SAP’s second-largest Research and Development (R&D) hub, the Indian division employs 15,600 people, making up 40% of SAP’s global R&D workforce and encompassing the full spectrum of SAP’s product range.
Gangadharan emphasized that the focus on tailored AI solutions and collaborative multi-agent systems is reshaping business functionalities by enhancing complex interactions and decision-making processes. This advancement surpasses traditional AI applications, fostering a new era of operational intelligence and strategic prowess in the business world.
Custom AI, as Gangadharan highlighted, represents a significant technological breakthrough by allowing companies to customize AI-driven solutions to meet specific operational challenges and opportunities. This personalization helps businesses achieve higher efficiency, drive innovation, and secure a competitive edge by aligning AI capabilities directly with their strategic goals.
Moreover, the introduction of multi-agent systems, where multiple AI agents operate and make decisions collectively, addresses the pressing issues of productivity stagnation and talent shortages in the industry. These AI agents are poised to boost productivity well beyond the current limitations of existing software and AI technologies, offering a promising avenue for enhanced business performance and workforce augmentation.
